Medical Receptionist at ReFocus Eye Health

Leesburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Greeting Patients, Check-ins/Check-outs, Scheduling, Coordination, Answering Calls, Message Management, Insurance Verification, Financial Reporting, Problem Solving, Team Collaboration, Data Entry, Computer Skills, Customer Service, Medical Terminology, Office Procedures, Ophthalmology

Industry

Medical Practices

Description

Description Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Up to 40 hours per week split between Landsdowne and Reston. Why Join ReFocus? Career Development & Growth Opportunities: At ReFocus, we are committed to helping you build a long-term career in ophthalmology—whether you’re an experienced technician or brand new to the field. Certification Support & Reimbursement: We fully support your professional development and will reimburse the cost of approved ophthalmic certifications, including COA, COT, and COMT. We also provide study resources, mentorship, and paid time for testing when applicable. Clear Career Pathways: ReFocus offers multiple career paths so you can shape a future that matches your interests and strengths. Technicians can advance within the Clinical Tech track or explore roles across other job families. Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners. What You'll Bring/Requirements: Reliability, a positive attitude, and excellent teamwork skills. Strong communication and interpersonal abilities. Proficiency in data entry and computer skills. Ability to thrive in a fast-paced environment. Exceptional customer service skills. Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures. Must hold a high school diploma or equivalent. Bonus Points: Prior experience in ophthalmology. Perks & Benefits: Competitive 401(k) with matching. Comprehensive health, dental, and vision insurance. Disability and life insurance. Flexible spending account. Generous paid time off. Important Details: Must be able to travel to multiple locations (if applicable). Availability for evenings and weekend rotations (if applicable - varies by practice). Ability to handle a high-volume practice. This position is in person. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity.

Responsibilities

The Medical Receptionist will serve as the first point of contact, managing patient greetings, check-ins/check-outs, scheduling appointments, and handling communications for a busy ophthalmology practice. Key duties also involve collecting co-pays, verifying insurance, maintaining accurate records, and ensuring a smooth workflow.