PART-TIME MEDICAL RECEPTIONIST

• Early October start – parking heavily subsidised – work/life balance
• Opportunity to Upskill in a surgical practice – Jessie McPherson - Clayton
• Delightful established Neurosurgeon – brand new renovated private rooms
  Are you patient-focused and like to ensure every patient feels like the most important person in the room? Are you known for your strong work ethic and positive attitude? Would you love the opportunity to be trained in a specialist surgical medical environment? If so, read on!

ABOUT US

We are a new practice led by a highly respected Neurosurgeon who is now embarking on the exciting journey of setting up their own practice. To describe our Surgeon as delightful and approachable would be an understatement. Our vision is to deliver leading-edge, compassionate care to every patient, while fostering a team culture where people genuinely enjoy working together. In this role, you will work closely with our Practice Manager and Surgeon to help build a cohesive team that strives for excellence in everything we do.

ABOUT YOU

We are seeking a warm, friendly, flexible, empathetic patient-focused Medical Receptionist for a permanent part-time role. You will be a true Brand Ambassador and Director of First Impressions for our Surgeon. The successful applicant will be comfortable with the day-to-day requirements of a busy Specialist practice and prides themselves in their attention to detail skills, and loves working with a hardworking and empathetic collaborative team. For the right candidate, we are happy to train from a GP/Physician background.

• Welcoming patients into the practice in an efficient, friendly and courteous manner
• Managing consulting sessions along with consulting billing and uploading reports/scans etc for each patient
• Ensuring excellent customer service in all forms of communication (phones, emails, in-person)
• Scheduling and managing patient appointments
• Collecting and entering patient details, patient surveys and administration services (training provided if needed)
• Answering phone calls and inquiries in a professional and friendly manner
• Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries
• Patient Consulting billing and processing of payments (training provided if needed)
• Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks.