Duties and Responsibilities:

• Taking of incoming phone calls and assisting with patient enquiries via email
• Providing patients with surgical estimates, booking procedures and coordinating post-op appointments
• Liaising with Medicare, private health funds, hospitals and referrers
• Billing/receipting of patient accounts
• Supporting other staff with day-to-day administration of the practice

Skills and Experience:

• Previous experience in Dental/Medical Reception desirable
• Self-motivated, great work ethic and a team player
• Exceptional communication and customer service skills
• Strong organisational and time management skills
• Ability to multitask, troubleshoot and problem solve
• Willingness to learn and contribute
• Friendly and positive attitude
• Confidence and ability to navigate a PC computer