JOB OVERVIEW

We are seeking two dedicated and professional Medical Receptionists to join our Reception team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our surgery and enhancing the patient experience.

SKILLS

• Strong organisational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Proficient in office software applications and administrative tasks.
• Ability to multitask effectively in a fast-paced environment.
• Empathy and a patient-centric approach to service delivery.
• Previous experience in a medical or healthcare setting is advantageous but not essential.
  If you are passionate about providing excellent service in a healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
  We have 2 positions available
  Position 1 is for 19 hours working on a Monday and Friday (07.45 - 18.15)
  Position 2 is for 16 1/4 hours working on a Thursday morning (07.45 - 14.30) and Friday (07.45 - 18.15)
  Job Types: Part-time, Permanent
  Pay: £12.21 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Have you had experience of working in a GP surgery or medical setting?

Work Location: In perso

• Greet patients warmly and assist them with the check-in process.
• Manage appointment scheduling, confirmations, and cancellations.
• Handle incoming calls, directing inquiries to the appropriate staff members.
• Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
• Process patient information accurately.
• Coordinate communication between patients and healthcare providers to facilitate effective care delivery.
• Keep the reception area tidy and organised, ensuring a welcoming environment for patients.