Medical Receptionist at St John of God Health Care

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

63133.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception, Customer Service, Data Entry, Appointment Scheduling, Time Management, Communication, Problem Solving, Attention to Detail, Medical Terminology, Health Insurance Knowledge, Gynaecology Experience, Obstetrics Experience, Surgical Bookings, Financial Consent, Stock Management, Administrative Duties

Industry

Hospitals and Health Care

Description

Your role at St John of God Berwick We are currently seeking a Medical Receptionist to join our team at Berwick. You will be responsible for the delivery of efficient reception and administration functions to a visiting Obstetrician and Gynaecologist, on a permanent part-time basis, working 61 hours per fortnight, with the flexibility to cover leave. This role encompasses all facets of a surgical practice including patient care, booking appointments and surgeries, accounts, processing pathology, cleaning, stock management and general ad hoc administrative duties. If you're a professional and patient-focused medical receptionist with an eye for attention to detail, we’d love to hear from you! We are currently hiring for Medical Receptionist – OBGYN Specialist (Part-Time | 61 hours per fortnight) at our Berwick location. The Position Welcoming patients, answering phone calls and replying to phone and email queries. Timely and accurate scheduling of appointments, rescheduling and attendance. Accurate data entry of patient and referral details. Surgical bookings, including Informed Financial Consent. Collection of co-payments and health fund billing. Facilitating a high level of customer satisfaction. Accurate and thorough completion and signing of all relevant documentation. You will have experience within a reception and/or customer service environment, ideally in a surgical practice. You will have the ability to prioritise tasks and manage workload effectively using strong time management skills, along with excellent communication and problem solving abilities. You will also demonstrate a capacity to learn and implement new skills and knowledge quickly and accurately. To succeed, you will have strong computer skills and, ideally, experience in using Gentu, Excel, Chrome, Gmail, and meticulous attention to detail. Desirable attributes include knowledge of medical terminology, familiarity with private health insurance funds and claims processes, and a background or experience in gynaecology or obstetrics. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $61,403 to $63,133(pro rata for part time), plus 12% Superannuation. Permanent opportunity Full training provided inclusive of comprehensive orientation and annual performance and development reviews Lunches provided during the year for special events Awards for caregivers of the month Discounted parking Opportunity to join Diversity and Inclusion Committee On site café for caregivers with discounts Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance For enquiries, please contact Claire Major, Practice Manager, on 03 9088 4945 If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

The Medical Receptionist will be responsible for welcoming patients, answering phone calls, scheduling appointments, and managing surgical bookings. This role also includes processing patient accounts and ensuring high levels of customer satisfaction.