Medical Receptionist at St John of God Health Care

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

63133.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical reception, Customer service, Appointment scheduling, Data entry, Surgical bookings, Informed financial consent, Billing, Medical terminology, Computer skills, Time management, Communication, Problem-solving, Attention to detail, Gentu, Excel, Gmail

Industry

Hospitals and Health Care

Description

Your Role at St John of God Berwick Hospital We are currently seeking a Medical Receptionist to join our team at Berwick. This is a permanent part‑time position working 45 hours per fortnight, with flexibility to cover leave. The role supports a visiting Obstetrician and Gynaecologist and involves all aspects of a surgical practice, including patient care, appointment and surgery bookings, accounts, pathology processing, cleaning, stock management and general administrative duties. Our practice operates Monday to Saturday, with rostered hours between 8:00am and 6:30pm. The Position: Welcoming patients, answering phone calls and replying to phone and email queries. Timely and accurate scheduling of appointments, rescheduling and attendance. Accurate data entry of patient and referral details. Surgical bookings, including Informed Financial Consent. Collection of co-payments and health fund billing. Facilitating a high level of customer satisfaction. Accurate and thorough completion and signing of all relevant documentation. You will have experience in a reception and/or customer service environment, ideally within a surgical practice. You will be able to prioritise tasks and manage your workload effectively, with strong time management, communication and problem‑solving skills. A demonstrated ability to quickly learn and accurately apply new skills and knowledge is also essential. To succeed in this role, you will have strong computer skills and high attention to detail, with ideally some experience using Gentu, Excel, Chrome and Gmail. Desirable attributes include knowledge of medical terminology, familiarity with private health insurance funds and claims, and experience or background in gynaecology or obstetrics. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We will offer you Salary: $61,403 to $63,133 per annum, (pro rata for part time),plus 12% superannuation Permanent part‑time role, working up to 45 hours per fortnight. Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Innovative Professional Development opportunities Access to a range of Lifestyle, Health & Wellbeing rewards and discounts For enquiries contact Claire Major | Practice Manager, on 03 9088 4945 If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

The medical receptionist will manage patient reception, appointment scheduling, and surgical bookings while handling accounts and pathology processing. They are also responsible for maintaining a high level of customer satisfaction and ensuring accurate documentation within the surgical practice.