About the role:

We're currently seeking an experienced Medical Receptionist to join our supportive team. This is a great opportunity for a well organised and adaptable administration officer who thrives in a busy environment to support our patients, visitors and clinicians. In this position you will play a pivotal role to deliver exceptional customer service while providing effective and accurate administrative support in a busy private Emergency Centre.

About Us:

Brisbane Northside Emergency (BNE) is 24-hour, 7 day a week, fee-for-service emergency department based in Chermside, Brisbane. We are located adjacent to The Prince Charles Hospital and St Vincent's Private Hospital Northside. We have a full suite of facilities including radiology and can quickly engage specialists for emergency surgery.

Things that work for you:

• Retail and Travel Discounts; Blue light card a discounted service for frontline workers (available for over 350 brands inc. Big W, The Good Guys, Samsung), JB Hi-Fi corporate benefits, airport lounge membership discounts
• Financial Wellbeing: Salary packaging options up to $15,990, novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum, competitive hourly rates and paid approved overtime
• Health and Wellbeing: Employee Assistance Program for staff and their families, fitness passport, free uniforms & annual flu vaccination, ability to purchase annual leave, discounted hospital admissions at any St Vincent's Private Hospital, discounted private health insurance through Bupa or Medibank
• Join Australia's largest not-for-profit provider of health and aged care services

Things that work for us:

• Ability to work on a permanent-part-time basis (16 hours per week) with flexibility to integrate into a 24-hour roster, day/evening/night shifts is essential
• A minimum of 2 years' experience as a Medical Receptionist, or similar role.
• Strong customer service skills.
• Advanced computer literacy in Microsoft Office applications
• An understanding of medical terminology preferable
• The ability to professionally liaise with colleagues, patients, visitors, and medical professionals
• The ability to maintain a high level or of professionalism and confidentiality.
• Excellent telephone manner
• Attention to detail with strong organisational and time management skills.
• The ability to work independently, show initiative and work productively within a team environment

Mission and Values:

• As both a provider of care and as an employer, St Vincent's aspires to create an environment that is truly inclusive for all people, always. St Vincent's is constantly striving for inclusivity and to create and cherish a diverse place of care and work.