ABOUT STRIDE:

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.
As we embark on our next stage, join us to make a difference. We’re here to Stride.

REQUIREMENTS:

• Excellent administration, time management, and organisational skills with attention to detail (a certificate in Health Administration, Medical Practice Assisting, Business - Medical Administration, Medical Reception, and the like would be an asset)
• Well-developed customer service skills
• Knowledge of the mental health/not-for-profit sector with an ability to liaise with people from all backgrounds, government, non-government organisations, and community organisations
• Demonstrated communication, interpersonal, problem solving and organisational skills
• Proven record in working closely with and being a successful member of a multi-disciplinary team
• Previous Medical Reception experience would be highly advantageous
• Proficient IT skills, including Microsoft Office and CRM applications would be highly advantageous
• The ability to learn a new medical software program would be an advantage
• Must be eligible to apply/currently hold a WWCC
• Must hold/be willing to apply for NDIS worker screening clearance
  Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.
  Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.
  This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

• Act as the central point of communication and provides a superior level of secretarial and reception services to people 18+, and support clinical and management staff
• Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
• Appointment scheduling and maintenance of clients
• General Office duties including opening and distribution of mail typing, scanning, filing and archiving
• Assist in the closing and securing of the building at the end of the day.
• General housekeeping to ensure a clean and safe environment for staff and clients