JOB SUMMARY

Are you a friendly and organised individual with a passion for helping others? Talybont surgery is looking for a dedicated Receptionist to join our close-knit team. This position requires a detail-oriented individual with excellent organisational skills and the ability to multitask in a fast-paced environment. As a Medical Receptionist, you will be responsible for handling telephone calls, booking appointments, completing tasks allocated to the reception team, and providing administration cover when needed. Your contribution will be vital in supporting our clinical team and enhancing patient care.

REQUIREMENTS

• Experience within a GP practice is desirable but not essential
• Proficiency in using computer systems, Emis, Docman, Outlook and Teams
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A proactive attitude with a willingness to learn and adapt in a varied role
• Ability to work in fast-paced environment and handle multiple tasks
• Welsh speaking is an advantage but not essential

WHY JOIN US?

• Be part of a supportive and friendly team
• Opportunities for professional development and growth
• Contribute to providing excellent patient care in your community
  If you are enthusiastic about making a difference and have the skills we are looking for, we would love to hear from you! If you would like any further information or wish to have an informal discussion about the role then please speak with Sara Lambert or Jade Driscoll by emailing generalenquiries.talybontsurgery@wales.nhs.uk or call 01792 882368 .
  Job Type: Full-time
  Pay: From £12.21 per hour
  Expected hours: 37.5 per week

Benefits:

• Company pension
• Free flu jabs
• On-site parking
• Sick pay

Work Location: In person
Expected start date: 01/09/202

• Greet and assist patients with a warm and professional manner
• Manage appointment bookings and patient enquiries efficiently
• Maintain patient records and ensure confidentiality
• Complete tasks assigned to the reception team
• File, print, and distribute prescriptions
• Handle telephone calls and direct them to the appropriate departments
• Manage patient registrations and deductions
• Provide administration cover when required