Medical Receptionist at Tender Touch Therapy, LLC

Mount Pleasant, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Experience, Healthcare Experience, Strong Computer Skills, Scheduling, Patient Communication, HIPAA Compliance, Payment Collection, Document Management, Raintree Software, Email Management, Phone Handling, Intake Process, Conflict Resolution, Report Generation, Time Management, Organizational Skills

Industry

Hospitals and Health Care

Description

Description Medical Receptionist Our purpose: We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve. Position Overview: Clientele knowledgeable about scheduling opportunities and availability, maximizing schedule utilization, in order to carry through with the recommended plan of care; Supported clinical staff in the management and compliance of scheduling requirements and recommendations. Status: Full time, 30 hours a week Hours: Flexible; Monday-Friday, 7:30am-6pm Travel: This position will require some ability to travel between clinics. Responsibilities: Answer phones, check voicemail Review and respond to emails and tasks Efficient and complete intake and scheduling of evaluation Well versed in the patient dashboard Therapists schedules maintained/conflicts resolved appropriately Ensure all therapists vacations, clinic openings and closings, meetings blocked appropriately in scheduler Referral log updated and maintained in Raintree Reminder calls made to next day evals Use of Raintree Connect Document routing in and out electronic medical records Communications related to a specific appointment documented in the appointment Regarding status change Rescheduling missed appointments Collect payments at time of service Knowledgeable in Deductible Program Maintain communication log appropriately End of day reports Maintain HIPAA compliance Maintain patient charts (ie filing, scanning, etc) Weekly cancellation report Maintain priority list Maintaining the daily front desk checklist Opening the schedule for the therapist who is working the Saturday of that week Other daily front desk operations Requirements: Front desk experience Healthcare experience a plus Strong computer skills (proficient with Microsoft products) Ability to work in a fast paced environment

Responsibilities

The Medical Receptionist is responsible for managing patient intake and scheduling, ensuring efficient use of therapist schedules, and maintaining communication logs. Additional duties include handling phone calls, emails, and ensuring compliance with scheduling requirements.