OVERVIEW

Old School surgery is seeking a Medical Receptionist to join their busy practice team. The role will be working 30 hours a week between the hours of 8.00am - 18:00pm. The hours will be based on our rota needs. Flexibility is essential as you will be required to work different hours to cover the rota during periods of leave or to meet the demands of the business.
A starting working pattern will be 30 hours over 4 days, 7.5 hours daily with a 60 minute unpaid break.
We welcome applications from enthusiastic, organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service

QUALIFICATIONS

• Proven experience in an administrative or office role, preferably within a healthcare setting.
• Strong organisational skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• Proficient in using office equipment and software applications relevant to medical reception duties.
• A compassionate approach towards patient care is essential.
  If you are passionate about providing exceptional service in a healthcare environment, we encourage you to apply for this rewarding position as a Medical Receptionist.
  Job Types: Part-time, Permanent
  Pay: From £12.21 per hour
  Expected hours: 30 per week

Benefits:

• Free flu jabs
• Free parking
• On-site parking
• Sick pay

Education:

• GCSE or equivalent (required)

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: In perso

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• To assist and support the patient in an efficient and courteous manner in accessing the services of the practice.
• To provide reception service that meets the need of the patient.
• Front line reception duties, dealing with patients face to face.
• General enquires and explaining practice procedures.
• Dealing with telephone calls from patients, repeat prescriptions and any other queries.
• Booking interpreters, transport, etc.
• Maintaining the appointments system, to arrange appointments as per practice procedure.
• Dealing with home visit requests.
• Maintaining the system for issue of prescription, to organise prescriptions as per practice procedure.
• To assist and support the clinical staff in the efficient running of the clinics and surgeries.
• To provide clerical support within the Practice.
• To process all types of referrals as requested by clinicians
• Maintain patient records and data sets, to ensure patient data and records are kept up to date (manually and on the computer).
• To enter patient data on to the practice computer system (computerised and manual).
• To liaise with hospitals and other agencies.
• To adhere to the code of confidentiality at all times.
• To adhere to practice protocols and procedures.
• Liaising with clinical and non-clinical staff.
• Undertaking registrations and de-registrations in the practice.
• To undertake training as specified by the Practice Manager