WE ARE LOOKING FOR A PART-TIME RECEPTIONIST TO JOIN OUR SMALL, FRIENDLY TEAM.

Our patient list size is increasing and we need more help!
The position will include a variety of administrative duties, welcoming patients at the reception, and dealing with online and telephone enquiries. etc.
This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. Experience of high volume of call handling essential, and a knowledge of SystmOne clinical software would be a definite advantage

Experience:

• Medical Receptionist: 1 year (preferred)
• Call handling: 1 year (required

• Dealing with patients queries
• Booking appointments
• Processing prescriptions requests
• General IT administration

To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Processing incoming and outgoing mail
• File and store records as required
• Photocopy documentation as required
• Process letters as requested
• Data entry of new and temporary registrations and relevant patient information
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Input data into the patients healthcare records as necessary
• Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
• Process incoming test results, ensuring they are referred to the relevant clinician
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Manage all administrative queries as necessary
• Maintain a clean, tidy, effective working area at all times
• Support all clinical staff with general administrative tasks as requested
• Book appointments
• Management of repeat prescriptions, ensuring they are processed accurately and efficiently
• Complete opening and closing procedures in accordance with the duty rota

Job Types: Part-time, Permanent
Pay: From £12.25 per hour

Benefits:

• Company pension
• On-site parking
• Sick pay

Experience:

• Medical Receptionist: 1 year (preferred)
• Call handling: 1 year (required)

Work Location: In perso