We are looking for a warm, professional, and highly organised Medical Receptionist to join our newly established General Practice and consulting clinic. As a newer and currently quieter clinic, this role offers a unique opportunity to grow with the practice from the ground up. You’ll enjoy a calm and supportive environment while helping us build strong relationships with our growing patient base.

QUALIFICATIONS & SKILLS

• Previous experience in a GP clinic or medical setting preferred
• Proficiency in medical software (e.g., Best Practice)
• Good understanding of Medicare and private health insurance billing
• Excellent communication and customer service skills
• Ability to multitask effectively in a clinical environment
• High attention to detail and strong organisational abilities
• Reliable, punctual, and able to work independently and collaboratively
• Working knowledge of Microsoft Office Suite (Word, Outlook)
  Job Types: Full-time, Part-time, Casual
  Pay: From $28.76 per hour

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

• Greet patients and visitors warmly and professionally, both in-person and over the phone
• Manage appointment scheduling, rescheduling, and reminders via phone and online systems
• Register new patients and update existing records in the clinic’s EMR (Best Practice)
• Verify Medicare and private insurance details, and process billings accurately
• Process patient payments, issue receipts, and reconcile daily transactions
• Liaise with GPs, nurses, and allied health professionals to coordinate care
• Monitor and respond to communications including emails, faxes, and phone messages
• Maintain confidentiality and comply with privacy and health regulations
• Keep the reception and consulting rooms clean and welcoming
• Support administrative tasks such as ordering office supplies
• Training will be provided for the right candidate