Medical Receptionist at UnitedHealth Group Canada

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

27.69

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Focused, Detail Oriented, Receptionist Experience, Microsoft Word, Microsoft Excel, Microsoft Outlook, Insurance Verification, Appointment Scheduling, Epic System, Payment Processing, Teamwork, Communication Skills, Customer Service, Administrative Tasks, Document Management, Cash Control Procedures

Industry

Hospitals and Health Care

Description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. ProHealth Physicians, part of Optum, has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist. This is a full-time position (40 hours), Monday – Friday. You must be available for 8-hour shifts between the hours of 7:30am – 6pm. Work schedule to be determined by the Practice Manager upon hire. May be asked to float to other practices for coverage. Location: 1251 Farmington Ave Bristol, CT 06010 Primary Responsibilities: Greet patients and conduct check-in process Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality Epic messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, “no show,” for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in Epic and respond timely Scan and index documents into Epic; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of receptionist experience Intermediate level of proficiency with Microsoft Word (ability to create, copy, edit, send, and save documents), Microsoft Excel (create, edit, save documents) and Microsoft Outlook (email and calendar management) Access to reliable transportation Preferred Qualifications: Experience as a receptionist in a healthcare setting Experience working with an electronic health record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

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Responsibilities

The Medical Receptionist will greet patients, conduct the check-in process, and manage appointment scheduling. Additional responsibilities include verifying insurance information, processing payments, and ensuring smooth office operations.