The Medical Receptionist is a representative of Vaughan Diagnostic & Cardiac Clinic. The function of this position is to enhance the patient experience. The Receptionist must be able to provide accurate patient information and book appropriate appointments based on availability. EMR experience and a medical background is essential.

Job Duties

• Accurate booking procedures- ability to work in an EMR environment
• Completion of confirmations
• Fax and referral folders done regularly
• Calls answered/returned – good phone etiquette
• Doctor referrals completed and followed up
• Team player/ team builder
• Effective use of doctor schedules
• Accurate records and time management skills
• Assist in paperwork for insurance and MTO requests
• Strong understanding of office procedures and testing procedures
• Trouble shooting/ reporting concerns and issues related to the office to the site lead
• Ability to work weekdays and Saturday/ Sundays.
• Confirmation at check in that all relevant patient information is correct
• Voicemails, info and referral folders are followed up on a daily basis
• Knowledge of fax machines, printers, computer programs
• Other duties as required

Requirements

• The Receptionist/Secretarial role will require some medical education or relevant experience.
• The role requires a team player with great communication skills.
• Availability 7 days a week with a max of 40 hours per week.

Working Conditions

• This position will require sitting, standing, minimal lifting.
• There is large phone volume and continual patient interaction.

Job Types: Full-time, Part-time
Salary: $17.20.00 to $19.00 /hour

Experience:

• receptionist: 2 years (Preferred)

Licence:

• G Class Driver’s Licence (Preferred)

Language:

• English (Required)

Job Types: Full-time, Part-time
Pay: $17.20-$19.00 per hour

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Front desk: 1 year (preferred)

Work Location: In perso

• Accurate booking procedures- ability to work in an EMR environment
• Completion of confirmations
• Fax and referral folders done regularly
• Calls answered/returned – good phone etiquette
• Doctor referrals completed and followed up
• Team player/ team builder
• Effective use of doctor schedules
• Accurate records and time management skills
• Assist in paperwork for insurance and MTO requests
• Strong understanding of office procedures and testing procedures
• Trouble shooting/ reporting concerns and issues related to the office to the site lead
• Ability to work weekdays and Saturday/ Sundays.
• Confirmation at check in that all relevant patient information is correct
• Voicemails, info and referral folders are followed up on a daily basis
• Knowledge of fax machines, printers, computer programs
• Other duties as require