JOB TITLE: FULL-TIME MEDICAL RECEPTIONIST/ADMINISTRATOR

Location: Hammersmith and Fulham, West London
Job Type: Full-Time
We are a small, friendly GP practice in West London looking for experienced and enthusiastic Receptionist/Administrators to join our team.

REQUIREMENTS:

• Essential:
• Minimum 1 year of experience as a medical receptionist (GP surgery preferred)
• Excellent communication and customer service skills
• Strong IT skills (Microsoft Word, Outlook, etc.)
• Ability to multi-task and stay organized under pressure
• Team player with the ability to work independently
• Experience using SystmOne
• Experience in administrative duties such as scanning, document management, and prescription preparation

ABOUT THE ROLE:

We require both a full-time receptionist for our busy GP surgery in Hammersmith and Fulham. This is a fast-paced role that requires excellent customer service and communication skills, strong IT proficiency, and the ability to work well under pressure. Previous experience in a GP surgery and working knowledge of SystmOne are essential.

KEY RESPONSIBILITIES:

• Handling incoming calls and assisting patients
• Greeting and directing patients to appropriate services
• Preparing repeat prescriptions
• Registering new patients
• Scanning and filing documents
• Managing correspondence and performing general administrative tasks
• Supporting the clinical and administrative teams to ensure smooth daily operations