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Portsmouth
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Business Apprenticeship
Advertising Salary
£14,722.50 per annum / Mon, Wed, Fri 10.30am to 6.30pm; Tue, Thu 8am to 4pm / 37.5 hours
Vacancy Type
Contract
Are you kind, reliable and willing to learn? Do you have an interest in the care and medical industry and see yourself progressing in a supportive environment? Look no further than the Medical Receptionist & Workflow Administrator Apprentice position at The Unicity Medical Centre.
The Medical Receptionist & Workflow Administrator provides a combination of front-of-house patient services and behind-the-scenes clinical administration. As the first point of contact for patients, this role delivers a professional, welcoming service while also managing clinical correspondence, ensuring accurate records, and supporting patient care navigation.

ESSENTIAL SKILLS:

It is essential that the Medical Receptionist & Workflow Administrator has the following skills and personal qualities:

• GCSEs in maths and English with at least a grade C/4
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Empathy, discretion, and cultural sensitivity
• Strong IT skills, including Microsoft Office and clinical systems

DESIRABLE SKILLS:

It is desirable that the Medical Receptionist & Workflow Administrator has the following skills and personal qualities:

• Experience in a GP surgery, NHS, or patient-facing role
• Knowledge of medical terminology
• Microsoft Office qualification or equivalent experience
• Bilingual or multilingual proficiency
• Certification in Medical Office Administration or Patient Navigation

The Medical Receptionist & Workflow Administrator will be responsible for the following duties: