Medical Records Clerk – Community Immunizations Team at Maricopa County

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

25.5

Posted On

20 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Records Management, Patient Registration, Data Entry, Customer Service, Confidentiality Compliance, Insurance Verification, Medical Terminology, Electronic Medical Records, Bilingual English/Spanish, Public Health Outreach

Industry

Law Practice

Description

Posting Date 06/20/26 Application Deadline 06/24/26 Pay Range Anticipated Hiring Range: $17.50 - $21.50 hourly Full Pay Range: $17.50 - $25.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Contractor with Benefits Department Public Health About the Position Join a team that brings essential immunization services directly into the community. As the Medical Records Clerk, you will support our Immunization Outreach Team and serve as the welcoming presence clients meet at community outreach events and, at times, in our main immunization clinics. Your role helps ensure every person who comes for a vaccine feels supported, informed, and valued. This work includes outreach events on weekends and during evening hours. You’ll guide clients through check-in and registration, answer basic questions, and help create a smooth, positive experience from the moment they arrive. You’ll collect and enter demographic and insurance information accurately and with attention to detail, and ensure all required program forms are completed and properly acknowledged. In addition, you may participate in public health response efforts during disease outbreaks. Because you work with sensitive health information, you’ll also play a key role in protecting client privacy by following all confidentiality laws, regulations, and departmental policies. Your professionalism, compassion, and commitment to service strengthen our outreach efforts and help expand access to immunizations across the communities we serve. ***Please note that this is a grant-funded position.*** About Us Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% per paycheck contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ We Require Six months of experience in a healthcare or medical office setting High school diploma or GED Post-secondary education may substitute for the required experience on a year-for-year basis. Other Requirements Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hire. Travel throughout Maricopa County is required for immunization events and coverage at all four of our immunization clinics. Within one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test We Also Value Associate’s degree in business administration, healthcare administration, or related field Certification as a Public Health or Community Health Worker from an accredited college, or currently enrolled in a Public Health or Community Health Worker program, and eligible to receive a certification within six months of hire Two or more years of experience in a healthcare or medical office setting. (i.e., Knowledge of medical terminology, electronic medical records, and healthcare compliance standards) Experience gathering data from patients and creating medical records Experience with Vaccines or the VFC program Bilingual skills in English and Spanish Job Contributions Provide welcoming, customer-focused service by greeting clients upon arrival, assisting with registration, answering basic questions, and ensuring each interaction is courteous, professional, and supportive. Obtain and enter client demographic and insurance information into various computer programs; ensure appropriate forms are correctly acknowledged and signed by the client Ensure all required forms are completed, acknowledged, and signed by clients in accordance with program requirements Safeguard all patient information in compliance with applicable laws, regulations, and departmental policies. Ensures proper handling, storage, and release of records in accordance with confidentiality standards Outreach event setup and breakdown, including preparing supplies, carrying supplies to transport vehicles, setting up mobile workstations, and moving furniture to meet event needs. Work may occur in evenings and on weekends to support outreach event needs. Working Conditions The position typically involves office or administrative work and is not substantially exposed to adverse environmental conditions. Work is performed at community events, during mobile outreach, or indoors in a high-volume clinical office setting, while interacting with a diverse population and working in a team environment. Exerting 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency. Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now! We are Maricopa County. Who is that, you may ask? Forbes has rated Maricopa County one of Arizona’s Best Employers in 2024. We are over 13,000 employees strong, providing vital services for one of the fastest-growing counties in the nation, with over four million residents who call Maricopa County home. You may wonder what we do, and it may be easier to answer that by asking what are you interested in! Join us and you will become part of a dynamic group of diverse and talented professionals who are passionate about making a difference and giving back to their communities. We offer career paths and opportunities in just about every job category and job level imaginable, so your journey with us is what you make of it! Along with offering purposeful careers, you can expect a rich selection of economical and comprehensive healthcare options, robust retirement plans, tuition and loan payment programs, and multiple paid leave options, as part of an overall generous compensation and benefits package. Thinking about career options, then please think about us! We are Maricopa County, and we are looking forward to working with you!

Responsibilities

Provide customer-focused registration and check-in services for clients at community immunization events and clinics. Accurately collect demographic and insurance data while ensuring strict adherence to patient privacy and confidentiality laws.