Medical Records Clerk at Garza Law Firm, PLLC

Knoxville, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365 Suite, Written Communication, Verbal Communication, Medical Office Experience, Medical Billing Knowledge, Filevine Experience, Lead Docket Experience, Record Review, Task Prioritization, Client Focus, Situational Adaptability, Action Oriented, Special Damages Management, Case Documentation, Team Support

Industry

Law Practice

Description

Description The Garza Law Firm’s Medical Records Clerk is an administrative position supporting all divisions of the Firm. The Medical Records Clerk is responsible for ordering and following up on all medical record requests for the firm’s cases. This critical role helps to ensure records are matched to client charges received from medical providers. Requirements Responsibilities Team Support: The Medical Records Clerk provides work assistance to support the firm by ordering and following up on records until received. Prioritization of Tasks: The Medical Records Clerk will receive tasks via Filevine. The Medical Records clerk will work directly with those who have been assigned a task to prioritize multiple tasks by importance. Record Review: The Medical Records Clerk is responsible for reviewing records received to ensure they match the dates ordered and that the medical billing is also included. Special Damages: The Medical Records Clerk is responsible for adding all medical bills received to the “Special Damages” tab in Filevine and tasking each bill to the Paralegal for review. Case Documentation: Monitor case documentation via Filevine Tasks to ensure case files are properly maintained and tasks are completed on time. Work Experience Required: Proficient with Microsoft 365 Suite applications. Excellent written and verbal communication skills used in a professional setting. Preferred: Experience working in a medical office setting. Knowledge of the medical billing process and a general understanding of medical procedures outlined in the invoicing process. Experience with Filevine and Lead Docket is a plus. Education / Certifications / Success Traits Required: Must have a high school diploma or equivalent. Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame. Client Focus: Intentionally seeks to understand Client needs. Proactively identifies opportunities to serve or create a benefit to the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships. Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles and manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences. Action Oriented: Readily takes action on challenges, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance. Preferred: Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

The Medical Records Clerk is responsible for ordering and following up on all medical record requests for the firm’s cases. This role ensures that records are matched to client charges received from medical providers.