About the job

Employment Type: Permanent Full Time; 38 hours per week

Position Classification: Administrative Officer Level 2

Remuneration: $69,272 - $71,570 per annum + Superannuation

Location: Royal Prince Alfred Hospital

Requisition ID: REQ688951

Be part of the dedicated Medical Records Department at Royal Prince Alfred Hospital, supporting the safe and efficient delivery of patient care through excellence in health information services.

About The Role

You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.

The Medical Records Officer is responsible for the retrieval, filing and tracking of paper-based medical records across the hospital. The role involves frequent manual handling activities, including standing, walking, bending, lifting and moving medical records throughout the shift. The position also supports the digitisation of patient health information through the preparation, scanning and quality assurance of clinical documentation for upload into the electronic medical record (eMR). Successful applicants will be required to work in a fast-paced, high-volume environment while maintaining accuracy, confidentiality and meeting strict service delivery timeframes. Experience using Cerner and/or other Patient Administration Systems will be highly regarded.

For more information, please view the Position Description.

Ideal Candidate

• Experience in a Medical Record Department or similar setting using Patient Administration Systems or client databases, with sound computer skills.
• Ability to work rotating shifts across a 7-day roster.
• Excellent verbal and written communication skills and customer service skills.
• Ability to prioritise and organise workload to meet set deadlines, learn quickly and adapt to change, and work independently and as part of a team.
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Benefits and Perks!

• Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
• Additional public holiday during the end of year period.
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
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For more information about other benefits, please visit SLHD Benefits.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD, please visit Working with Us.

To further connect with us, check us out on LinkedIn.

For further information, please contact Allison Parton via email at Allison.Parton@health.nsw.gov.au or on (02) 9515 4409.

Applications Close: 20 September 2026

For applicant support and information, visit Applicant Information.