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Medical Records Receptionist at Cantata Adult Life Services
Brookfield, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

22.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical Records Management, Front Desk Operations, Appointment Scheduling, HIPAA Compliance, Customer Service, Data Accuracy, Clerical Duties, Microsoft Office Suite, Electronic Health Records, Communication Skills, Organizational Skills, Attention To Detail, Multi-line Phone Systems, Documentation, Audit Preparation

Industry

Wellness and Fitness Services

Description
Description The Medical Records Receptionist plays a key role in maintaining accurate records, coordinating resident services, and ensuring smooth front desk operations. This position supports both administrative and compliance functions while providing exceptional service to residents, families, and healthcare staff. Key Responsibilities: Schedule and coordinate daily transportation and medical appointments for residents on a daily basis. Manage and maintain all resident contracts and medical records, ensuring proper documentation for records release and adherence to privacy regulations (HIPAA). Oversee front desk operations, including answering multi-line phone systems, greeting visitors, and assisting with customer service quality measures. Collaborate with interdisciplinary teams to support resident care coordination and data accuracy. Assist in maintaining compliance with facility policies, state, and federal regulations regarding medical records management. Perform clerical duties such as filing, scanning, and preparing documentation for audits or inspections Requirements High school diploma or equivalent required; additional certification in healthcare administration or medical records preferred. Previous experience in a medical office, healthcare facility, or similar setting preferred. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite and electronic health records (EHR) systems. Excellent communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Responsibilities
The Medical Records Receptionist manages front desk operations, including greeting visitors and handling multi-line phone systems. They are also responsible for coordinating resident medical appointments and maintaining accurate, compliant medical records.