Qualifications:

• Minimum 1 year of experience requesting and reviewing medical records, preferably in a legal or healthcare setting.
• Working knowledge of medical terminology, diagnoses, treatments, and medications.
• Strong organizational and time management skills, with the ability to manage multiple requests simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in case management software and standard office applications.
• Commitment to accuracy, confidentiality, and professional integrity

The Medical Records Specialist plays a critical role in the success of our mass tort cases by ensuring the accurate, timely, and thorough retrieval of medical records for our clients. This position is responsible for securing the most crucial evidence needed to build strong, well-supported claims. The Specialist will work closely with law firms, healthcare providers, and internal teams to obtain, review, and manage medical documentation in strict compliance with legal, privacy, and case requirements.

What you’ll do:

• Coordinate and execute medical records requests from healthcare providers, facilities, and other relevant entities.
• Communicate with facilities, providers, and clients to obtain necessary authorizations, documentation, and clarifying information.
• Track, follow up, and expedite outstanding requests to ensure records are obtained within case timelines.
• Review received medical records to confirm accuracy, completeness, and relevance to the client’s case.
• Identify and summarize key diagnoses, treatments, medications, and other pertinent information for legal review.
• Maintain meticulous documentation of all requests, communications, and records in the case management system.
• Ensure compliance with HIPAA and all applicable privacy laws in the handling of client information.
• Collaborate with attorneys, paralegals, and other case team members to meet deadlines and case objectives.
• Report progress and any obstacles to supervisors promptly to ensure timely resolution.
• Timeliness and accuracy of medical records retrieval.
• Completeness of records provided to case teams.
• Compliance with privacy and legal guidelines.
• Positive collaboration with legal teams, providers, and clients.

Qualifications:

• Minimum 1 year of experience requesting and reviewing medical records, preferably in a legal or healthcare setting.
• Working knowledge of medical terminology, diagnoses, treatments, and medications.
• Strong organizational and time management skills, with the ability to manage multiple requests simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in case management software and standard office applications.
• Commitment to accuracy, confidentiality, and professional integrity.