OVERVIEW

Chippewa Valley Orthopedics and Sports Medicine is a patient-centered, private practice dedicated to providing high-quality care and exceptional service. Our team works in a supportive, professional, and collaborative environment.
We are currently seeking a Medical Records Specialist/Office Assistant who is organized, friendly, and experienced in handling medical records request fulfillment in a fast-paced healthcare setting.

QUALIFICATIONS

• High school diploma or GED
• 1+ years of experience in a medical records, health information, or related healthcare administrative role
• Working knowledge of HIPAA and medical terminology
• Proficiency in EMR systems (e.g., Epic, Cerner, or similar)
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Excellent communication skills, both verbal and written, with a focus on customer service.
  Job Type: Full-time
  Pay: $18.00 - $21.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• What interests you in this role of medical record specialist/office support?

Work Location: In perso

• Review, organize, and maintain patient medical records in electronic and/or paper formats
• Process requests for medical records in compliance with HIPAA regulations
• Ensure completeness and accuracy of patient documentation
• Scan, index, and retrieve medical documents using EMR systems
• Respond to internal and external inquiries related to medical records
• Assist with audits, release of information, and chart completion processes
• Collaborate with clinical and administrative teams to support workflow and patient care
• Follow up on missing or incomplete documentation
• Assist other departments, as needed