LOCATION:

San Jose, CR
Job Family: Sales
Country/Region: Costa Rica
Coloplast Business Centre, located in San Jose, Costa Rica, is part of the global Coloplast Business Centre organization under Business Support. CPBC in Szczecin (Poland) is one of the largest Coloplast sites worldwide, experiencing sustainable growth over the years. Our organization includes multiple departments supporting Coloplast globally in sales, production, distribution, IT, marketing, HR, and finance processes. Coloplast Business Centre in Szczecin employs approximately 800 people. The Costa Rica site is strategically designed to support our business operations in North America.
About the role
We are looking for a dynamic Medical Records Supervisor to lead our newly established team, which will support the processes of Comfort Medical in North America. You will oversee the Medical Records department (10+ medical records specialist) ensuring that all processes comply with HIPAA privacy standards, state and local laws, accrediting agency requirements, OSHA regulations, and Medicare/Medicaid and private payor guidelines.

REQUIREMENTS:

• Bachelor’s degree preferred or 2+ years of medical records management and billing & reimbursement experience
• 2+ years’ of leadership experience
• Very good level of English writing and communication skills (it’s a Company business language)
• Spanish knowledge will be a plus
• Knowledge of governmental payors, medical terminology, regulatory compliance, and billing codes, specifically of diagnostic and procedural terminology, ICD and CPT/HCPCS coding systems and compliance rules
• Excellent written and verbal communication skills
• Ability to work successfully work as an individual and team contributor
• You have the necessary authorization to travel to the United States
  We are looking for a strong business mindset leader who is ready to take this role and build relationship with the entire organisation. You should thrive in a culture where we are ambitious but at the same time care about our colleagues. We have an open and honest feedback culture, which you should be feeling comfortable with.
  Recruitment details
  Please apply online with your CV in English.
  We will review all applications continuously and invite selected candidates further to the recruitment process. We will close the offer down once we find the best match to the role.
  Please apply by sending your application in English.
  Visit us on Coloplast.com.
  Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
  Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
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• Trains and introduces new members of the department to the functions and responsibilities of the Team.
• Assists the Team in the efficient analysis and resolution of all Medical Records requirements and challenges/issues are escalated issues to the Revenue Cycle Quality Manager
• Assists the Team in the efficient handling, reviewing, validation, and posting of Medical Records to support claims and audits
• Monitors productivity and reports business shifts to Sr. Director of Finance and Business Development to assure the team can meet team goals established by management
• Works with the Revenue Cycle Management Team to attain weekly/monthly goals for team
• Generates daily and monthly reports that facilitate workflow metrics and audit processes for the department; distributes to designated staff
• Assures that teammates are in compliance with departmental policies and procedures and are applying HIPAA and PHI regulations effectively
• Assists with the development and implementation of new technologies, tools, or system applications that have the ability to increase production
• Promotes the concept of customer satisfaction by encouraging proficiency and pride in the team
• Proactively identify and address recurring problems and construct action plans for solutions
• Looks for ways to improve and promote quality processes within and outside of the department