Job Description

Roles & Responsibilities

• Visit pharmacies, clinics, hospitals, and healthcare facilities within the assigned territory.
• Develop new customers and identify new business opportunities.
• Achieve monthly sales targets and collection targets.
• Promote company products and introduce new product launches.
• Build long-term relationships with healthcare professionals and purchasing departments.

Customer Relationship Management

• Maintain regular visits to existing customers.
• Ensure customer satisfaction and address inquiries promptly.
• Monitor customer stock levels and suggest replenishment orders.
• Gather customer feedback and market intelligence.

Maintain accurate records of customer visits and interactions.

Product Knowledge & Promotion

• Develop a thorough understanding of the company’s products.
• Explain product features, benefits, and applications to customers.
• Stay updated on new products and competitor activities.

Order Processing & Delivery Support

• Collect orders and coordinate with the office for timely fulfillment.
• Ensure products are delivered accurately and on schedule.
• Follow up on pending orders and customer requirements.
• Assist with stock movement and delivery activities when required.
• Support collections and documentation related to customer accounts.

Territory Management

• Manage and develop an assigned sales territory.
• Plan daily and weekly customer visit schedules.
• Ensure adequate market coverage across assigned areas.
• Identify inactive accounts and reactivate business relationships.
• Maintain territory reports and sales activity records.
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