Medical Revenue Cycle - Credentialing Coordinator at Serenity Mental Health

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Credentialing, Provider Enrollment, NCQA Standards, CMS Standards, Joint Commission Standards, Credentialing Software, Data Entry, Database Management, Document Verification, Communication Skills, Attention to Detail, Deadline Management, Multi-tasking, Administrative Tasks

Industry

Mental Health Care

Description

About Serenity Healthcare At Serenity, we help patients find long-term success even when other treatments have failed. Our mission is to help individuals take back their lives, and we do this by creating the finest patient experience and investing in our employees through a people-centric, collaborative, and growth-oriented culture. Note: This role involves supporting patients who may be experiencing PTSD and suicidal ideation, which could be emotionally triggering for some individuals. Position Overview We are seeking a Credentialing Coordinator to join our corporate office team in Lehi, UT. This is a key administrative role that ensures all newly hired and current providers are properly credentialed with accuracy and efficiency. You will work closely with physicians, providers, and internal medical office teams. Key Responsibilities Process credentialing applications for new and existing healthcare providers Perform primary source verifications for all submitted documents and credentials Maintain and update provider enrollment databases Generate and manage credentialing status reports and timelines Identify and resolve credentialing discrepancies, time delays, and compliance issues Prepare and send verification letters to appropriate agencies Maintain accurate and organized documentation of credentialing processes Communicate regularly with providers, medical staff, and office administrators Perform related administrative tasks as assigned Maintain accurate provider information across payer portals to ensure timely activation and reimbursement Track enrollment statuses and effective dates, communicating updates to internal teams and proactively addressing delays that could impact revenue cycle or provider onboarding Why Join Serenity? We invest in our team with mentorship, professional growth opportunities, and a culture built on compassion, collaboration, and purpose. Required Qualifications (Hard Skills & Experience) 1+ years of experience in healthcare credentialing or provider enrollment Familiarity with NCQA, CMS, and Joint Commission credentialing standards Proficiency in credentialing software (e.g., CAQH, VerityStream, or similar) Experience with data entry, database management, and document verification Strong written and verbal communication skills for cross-functional coordination High level of accuracy, attention to detail, and ability to meet deadlines Ability to manage multiple credentialing files simultaneously in a fast-paced environment Preferred Qualifications Associate or Bachelor’s degree in Healthcare Administration, Business, or a related field Experience with provider onboarding in a multi-site healthcare organization Compensation & Benefits Competitive pay (Dependent on Experience) Medical, Dental, and Vision Insurance Life Insurance 401(k) retirement plan Paid Time Off (PTO) 10 Paid Holidays

Responsibilities

The Credentialing Coordinator will process credentialing applications for healthcare providers and perform primary source verifications for submitted documents. They will also maintain provider enrollment databases and communicate regularly with medical staff and office administrators.