Medical Scheduler - Edmunds Gastroenterology at University Physicians' Association

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Scheduling, Communication Skills, Organizational Skills, Telephone Etiquette, Medical Terminology, Insurance Verification, Patient Advocacy, EMR Input, Appointment Confirmation, Patient Interaction, Confidentiality, General Supervision, Task Management, Follow-Up Scheduling, Patient Preparation, Inbound Call Handling

Industry

Hospitals and Health Care

Description

Description EDMUNDS GASTROENTEROLOGY, a fast-paced gastroenterology office located in West Knoxville is currently looking for a full-time Medical Scheduler. RESPONSIBLE AND ACCOUNTABLE FOR: Anwer and direct inbound phone calls. Scheduling, rescheduling, and canceling patient appointments as required. Answering patients’ questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Input patient information into EMR. Courteously receiving incoming telephone calls and taking messages as needed. Scheduling referral appointments and follow-ups. Work through tasks and voicemails. Verifying patient health information and insurance details. DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO: Keeps all patient information, practice information and staff information confidential Performs routine work under general supervision Follows established procedures, referring all new or unusual questions/concerns Acts as patient advocate, ensuring a setting that protects the rights of the patient, in compliance with HIPAA, and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity Maintains knowledge of, and complies with, established policies and procedures Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more! Hours: Monday - Friday, 8am to 5pm Requirements High school diploma or GED. Post high school education is advantageous. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans. The ability to type and file accurately. Excellent communication and organizational skills. Good telephone etiquette. Preferred requirements · ModMed/Gmed experience

Responsibilities

The Medical Scheduler is responsible for answering and directing inbound phone calls, scheduling and managing patient appointments, and providing instructions to patients for examinations and procedures. They also verify patient health information and insurance details while maintaining confidentiality and compliance with HIPAA.