Medical Scheduler at Quantum Pain and Orthopedic

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Procedure Coordination, Authorization Verification, Customer Service, Phone Etiquette, Data Entry, Filing, Record Keeping, HIPAA Compliance, Communication, Attention To Detail, Independent Work, Microsoft Office, Outlook, Excel, Word

Industry

Medical Practices

Description

Quantum Pain and Orthopedics- North San Antonio (78217) is looking for a Scheduler to join our team! Responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. ESSENTIAL FUNCTIONS: • Communicates with all appropriate parties regarding patient and procedure • Follows-up and ensures all documentation is obtained • Verifies if all authorizations have been obtained prior to scheduling procedures • Schedules and/or reschedules patient follow-ups and procedures • Coordinates transportation for our procedure patients, if needed • Inform and provide patient with necessary information and instructions prior to procedure date • Follows-up on all Canceled or No-Show Patients • Check-out patients • Sends prescriptions to pharmacy via fax or e-mail • Move patients through appointments as scheduled • Answer telephone and deal with inquiries • Update patients’ information into database • Scans and files into patient docs on eCW • H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder • Manage filing and record keeping activities • Updates daily log for all patients’ office visits • Updates daily log of all patients who have confirmed procedures • Submits information to verification department for pre-authorization • Ensures completeness and accuracy of patients’ forms • Report statistics as required • Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements • Travels as necessary to other facilities • Other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology • Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW • Strong attention to detail: being careful about detail and thorough in completing work tasks • Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done • Exceptional customer service and phone etiquette • Ability to communicate professionally with patients • Energetic with a desire to learn and develop new skills EDUCATION AND EXPERIENCE: • High School Diploma or GED OFFERED BENEFITS: * Choice of 3 Medical Plans * Choice of 2 Dental Plans * 1 Vision Plan * Employee Assistance Program * Short and Long-Term Disability Insurance * Basic and Voluntary Life with AD&D Plan * 401(k) with a 2-year vesting * Paid Time Off (PTO) + Holidays For more information, please visit our website: quantumpainortho.com [http://quantumpainortho.com/] Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Responsibilities

The Scheduler is responsible for organizing and promptly scheduling procedures by checking out patients and understanding their needs, which includes communicating with all relevant parties and ensuring all necessary documentation and authorizations are obtained beforehand. Key duties also involve coordinating patient transportation, providing pre-procedure instructions, managing follow-ups for cancellations/no-shows, sending prescriptions, and maintaining accurate patient records and logs.