Medical Scheduler at Teksystems Global Services LLC

Wallingford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

21.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Office Administration, Scheduling, Communication, Multitasking, EMR System, Patient Care, Appointment Management, Insurance Verification, Payment Collection, Chart Review, Customer Service, Problem Solving, Time Management, Attention to Detail, Team Collaboration, Patient Education

Industry

IT Services and IT Consulting

Description

Our schedulers are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly, deliver best-in-class patient care, and ensures accurate and complete surgical scheduling for all our practice doctors. Our schedulers are responsible for the ownership of the entire schedule, handling any appointment changes or cancellations, and collect and document patient payments. Qualifications: 1+ year of recent medical office administrative experience required. Will consider any applicants that have experience with scheduling in a medical environment. Will also consider any candidates with scheduling call center experience. Qualified applicants must have the ability to communicate effectively with facility staff. A successful candidate will be a self-directed multitasker. Previous EMR system experience preferred Key Responsibilities: Obtains and documents patient insurance information as needed; tracks reason for telephone call, including referral, new patient, insurance, or other reason. Schedules all patient appointments; schedules other patient appointments on occasion, according to agreed upon procedures and time allotments using the ideal schedule template; schedules patients within two to four days of their initial call when possible; educates patients about the value of their appointment times to minimize cancellations; reschedules patients that fail to show for their appointments no sooner than within a two-week time frame Calls to confirm appointments and amounts owed one week prior to scheduled surgery appointment; calls to confirm other patient appointments as needed; completes patient chart reviews for surgery appointments one week before appointment to ensure patient charts are complete and accurate. Calls patients with appointments to advise them when the practice is running late or early; informs clinical teams if patients are running late; tracks patients who call to cancel or fail to show up. Updates the current day's schedules and advises team members on schedule issues as needed; maintains a short list of patients and proactively makes calls to fill the schedule appropriately when openings/cancellations occur. Collects payments from patients; prepares daily log of patient payments collected to provide to insurance coordinator at the end of each day; confirms accuracy of route slips by cross referencing with scheduled treatment; posts completed treatment in patient transactions; scans patient documentation into patient chart; notifies accounting manager of any credit balances requiring a refund or any past due balances. Details: Monday – Friday | 8:00am - 4:30pm or 8:30am – 5:00pm (40 hours per week) Pay Cycle – Weekly | Medical, Dental & Vision Benefits offered. This role is an in-office position and requires employees to work onsite 5 days a week. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wallingford,CT. Application Deadline This position is anticipated to close on Oct 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Medical Scheduler is responsible for managing the entire appointment schedule, including handling changes and cancellations, and collecting patient payments. They also confirm appointments and ensure patient charts are complete prior to surgical appointments.