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Medical Scheduler at True Health

Sanford, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Customer Service, Typing, 10-Key Adding Machine, Computer Literacy, Verbal Communication, Listening Skills, Call Volume Management, Bilingualism

Industry

Hospitals and Health Care

Description

Medical Scheduler JOB SUMMARY The Medical Scheduler is responsible for scheduling patient appointments by telephone within the guidelines set by True Health. PRIMARY FUNCTIONS 1. Answer incoming calls from patients who are requesting appointments. 2. Schedule appointments on the computer within the guidelines set by True Health. 3. Answer patient questions as needed and within the scope of responsibilities. 4. Follow Customer Service guidelines as set forth by the company. 5. Other responsibilities as assigned EDUCATION AND EXPERIENCE 1. High School Diploma or equivalent 2. Minimum 1 year of telephone or customer service experience 3. Minimum 1 year of medical experience KNOWLEDGE, SKILLS AND ABILITIES 1. Typing/keyboarding 35 wpm 2. 10-key adding machine 3. Computer literacy 4. Effective verbal and listening communication skills 5. Ability to manage heavy call volumes 6. Ability to work well independently and with others ADDITIONAL QUALIFICATIONS 1. Bilingual a plus, but not required RELATIONSHIP REPORTING 1. Reports to the Medical Scheduling Manager PHYSICAL REQUIREMENTS 1. Ability to see and read computer screen and printed materials with or without vision aids 2. Ability to sit, stand, or view a computer screen for extended periods of time 3. Ability to perform repetitive hand and wrist motions for extended periods of time

Responsibilities

The Medical Scheduler is responsible for managing patient appointments via telephone and computer systems. They provide customer service by answering patient questions and following company guidelines.