SUMMARY

LI-Hybrid

Join Novartis as a Medical Science Liaison (MSL) in a field-based, customer-facing, non-promotional medical and scientific role, where you will inform and shape medical strategy through the application of a curious mindset to collect impactful and actionable insights. The MSL’s key objective is to create impact by advancing clinical practice within the assigned territory, leading to improved patient outcomes. The MSL will engage scientifically with Healthcare Providers (HCPs) and medical experts, manage/develop their territory, and execute activities aligned with the medical strategic plan.
Location/travel: This MSL will be responsible for covering the San Francisco Bay area territory and the preferable location for the successful candidate would be to reside in the San Francisco Bay area. Candidates must live within 50 miles of the border of this territory to be considered. Please note that this role will not provide relocation as a result. This position will require 60-70% travel. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

ESSENTIAL REQUIREMENTS:

Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.)

EXPERIENCE REQUIRED FOR MANAGER LEVEL:

• 0-3 years of experience in a field-based medical position within the pharmaceutical industry or as an MSL OR 3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.

EXPERIENCE REQUIRED FOR AD LEVEL:

• Minimum of 3 years’ experience in a field-based medical position within the pharmaceutical industry or as an MSL OR 5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.

ESSENTIAL REQUIREMENTS FOR ALL LEVELS:

• Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry.
• Residence within the San Francisco Bay area territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60-70% to achieve performance and business objectives in this field based, majority of the time customer-facing position via face to face, or virtual, email, and telephone.

KEY RESPONSIBILITIES:

• Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy
• Engage with customers which may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
• Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
• Collaborate with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
• Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
• Champion emerging responsibilities as strategic priorities and territory needs evolve
• Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
• Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes identification of:
• a. key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership
• b. opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory
• c. opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.)
• d. opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate