Medical Screener with Clinical Trial Recruiting and CSR Experience at SVCPH Inc.

City of Cebu, Cebu, Philippines -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical trial recruiting, Customer service, Medical screening, Data entry, Communication skills, Administrative skills, Detail-oriented, Outbound calling, Documentation, Inclusion/exclusion criteria assessment

Industry

Outsourcing and Offshoring Consulting

Description

Position Summary: As a Medical Screener, youll help recruit and pre-screen participants for clinical trials. This requires explaining study details and checking medical eligibility by assessing their medical history and conditions. Youll be at the forefront of clinical research, connecting with potential study participants and guiding them through the screening process. Responsibilities: Identify, contact, and screen potential study participants by phone, email, and text. Gather and document detailed medical history, medications, conditions, and procedures. Assess participant eligibility based on specific study inclusion/exclusion criteria. Explain study details, visit schedules, and answer participant questions. Accurately enter data and notes into the system for tracking and compliance. Collaborate with site staff to coordinate next steps for qualified participants. Desired Skills & Knowledge: Prior experience with clinical trial recruiting (including outbound calling) At least 6 months of customer service experience in the BPO industry Strong PC/typing skills Clear speaking voice Good English communication skills - both written and verbal Strong customer service and administrative skills Detail-oriented Willing to work full-time night shift Willing to work on weekends Willing to work on-site Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it! Check out our Facebook page: www.facebook.com/selectvoicecomph Enjoy the following benefits: Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months Life insurance program Free weekly in-house massage Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC Career development Service incentive leave program Annual salary increase based on performance Fun and family-like working environment Quarterly team outing Free flowing coffee and hot chocolate Cozy sleeping lounge and canteen plus entertainment area Excellent office location in Cebu IT Park *Terms and conditions apply. How to apply: Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM. What to prepare: Updated e-copy (not printed) of your resume (.doc, .docx, .pdf) Pen ID or Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).

Responsibilities

The Medical Screener is responsible for identifying and screening potential clinical trial participants by assessing their medical history and eligibility. They must also document participant data accurately and coordinate with site staff to facilitate the study process.