JOB OVERVIEW

We are seeking a dedicated and organised Medical Secretary / Administration Clerk to join our healthcare team. The ideal candidate will possess strong administrative and secretarial skills and the ability to multitask effectively in a fast-paced environment. This role is essential in ensuring the smooth operation of our medical practice, providing support to both medical staff and patients.

EXPERIENCE

• Previous office experience is essential, with a preference for candidates who have worked in a medical or healthcare setting
• Excellent verbal and written communication skills
• Strong attention to detail with the ability to work accurately and methodically
• Ability to work collaboratively and build strong working relationships, both internally and with external professionals
• Proficient in using office software such as word processing and spreadsheets
• Technically astute with the ability to grasp new software / applications easily
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism
• Strong organisational skills with the ability to prioritise tasks effectively
• A compassionate approach towards patients, demonstrating empathy and understanding at all times.
  Join our team and contribute to providing exceptional care within our community. We look forward to welcoming a proactive individual who thrives in an administrative role within the healthcare sector.
  Job Types: Part-time, Fixed term contract
  Contract length: 12 months
  Pay: £12.33-£12.82 per hour
  Expected hours: 22.5 per week

Benefits:

• Company pension
• On-site parking

Work Location: In perso

• Assist with the preparation of medical documents and correspondence, including letters, reports and patient referrals
• Maintain accurate patient records and ensure confidentiality is upheld
• Manage the administration of patient registrations, private reports and insurance information efficiently
• Manage patient appointments, ensuring an efficient scheduling system is maintained
• Handle incoming calls and respond to enquiries in a professional manner
• Coordinate communication between patients and healthcare providers, ensuring timely follow-up on queries
• Communicate and liaise with external professionals as required
• Assist in the coordination of office activities and maintain a clean, organised workspace
• Collaborate with medical staff to facilitate effective communication within the practice
• Handle correspondence including emails, postal mail and monthly data submissions