OVERVIEW

We are seeking a dedicated and organised Medical Secretary/Administrator to join Hedena Health.

• Lexacom transcription (audio typing of referrals, patient letters, medical reports, coroner reports, solicitor reports, retinal screening)
• Secretaries EMIS Patient Tasks
• Secretaries Outlook Emails
• Secretaries Docman Workflow
• Process NHS e-referrals (choose and book) to facilitate patient secondary care appointments + advice and guidance with specialities ie ENT Berkshire, Rheumatology, Dermatology, Endocrinology etc
• Ensure referral read codes are added to patient referrals on EMIS and link document
• Telephone liaison, responding to patient and secondary care services relating to referrals
• Process Email advice and monitor responses, ensuring data filed to patient notes
• Manage referral templates/proformas, ensuring completed correctly by clinicians
• Chase up missing reports, secondary care correspondence, results of investigations, and appointments relating to patient referrals
• Manage NHS Right to Choose Referrals for ADHD and Autism assessments
• Casenotes access requests for clinical and non-clinical staff and assist with access to missing data for clinical staff
• Manage NHS e-referrals work list (cancelled/rejected appointments/outstanding letters/triage responses/2ww reports/Advice & Guidance requests and responses)
• Upload digital photos relating to referrals/emails for advice to patient notes
• Scan documents to patient notes to accompany patient letters(ad-hoc)
• AccuRx triage, adding contact details for service providers and action secretaries inbox from triage
• ICE – community phlebotomy referrals, check requests & hospital appointments
• EMIS appointments – patient appts + adding to Acute Triage & Pharmacist triage
• EMIS ‘All Records View’ outside organisation information tracking of consultations/corres
• Cerner Portal – hospital appointments/correspondence/investigations
• Minute clinical meetings as required [Palliative Care]
• Bereavement Protocol - secretaries