ABOUT US

We are a specialist dermatology clinic in Dublin dedicated to delivering exceptional patient care in a welcoming, professional environment. We are seeking a highly organised, compassionate, and tech-savvy Medical Secretary to join our team.

ESSENTIAL SKILLS & QUALIFICATIONS

· Proficiency with computer software, e.g. Microsoft Office
· Excellent verbal and written communication skills in English
· High level of organisation and attention to detail
· Ability to remain calm under pressure and manage competing priorities
· A team player with a proactive and friendly attitude

· Greet and assist patients in person, via phone, and email with professionalism and empathy
· Manage patient bookings, consultations, and treatment schedules using clinic management software
· Maintain accurate patient records and uphold GDPR standards for confidentiality
· Liaise with the team to ensure smooth clinical operations
· Handle patient billing, invoicing, and insurance documentation
· Respond promptly to patient queries and support post-visit communications
· Coordinate referrals, prescriptions, and follow-up appointments
· Maintain an efficient and welcoming front-of-house environment