Medical Secretary (Gastroenterology) at Beth Israel Lahey Health
Cambridge, Massachusetts, United States -
Full Time


Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

26.92

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical terminology, Electronic health records, Appointment scheduling, Patient reception, Records management, Insurance verification, Billing system, CPT coding, ICD9 coding, Communication skills, Interpersonal skills, Computer skills, Word processing, CPR certification, Administrative support

Industry

Hospitals and Health Care

Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The Medical Secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team. Job Description: Principal Duties and Responsibilities: Greet patients in person and over the phone in a courteous and professional manner Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems Register new patients and update existing patient information Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers Process insurance information and verify eligibility Collect co-pays and process payments Maintain organized and confidential patient records Prepare and manage correspondence, reports, and medical documents Coordinate referrals to specialists and follow up on authorizations Support medical staff with administrative tasks as needed Maintain a clean and welcoming front desk and waiting area KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: High school graduate. Minimum of one year’s experience as a medical assistant in a medical practice environment desirable. Certification as a medical assistant desirable. Graduate of accredited secretarial training school preferred. Knowledge of medical terminology, word processing equipment, and personal computers Two years of experience in a busy medical practice setting. Ability to perform multiple tasks simultaneously. Knowledge of pre-admission and pre-testing requirements helpful. Working knowledge of insurance regulations and form completion. Ability to be trained in CPT and ICD9 coding. Knowledge of billing system helpful. Must be certified in CPR. Excellent communication and interpersonal skills. Ability to work independently and follow directions. Effective telephone manner and ability to communicate with patients, physicians, and other professional staff. Computer skills are necessary. Pay Range: $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.
Responsibilities
The Medical Secretary provides administrative and clerical support, including patient reception, appointment scheduling, and records management. They also coordinate communication between patients, providers, and healthcare entities to ensure efficient office operations.
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