CONFIDENTIALITY:

This practice is committed to maintaining an outstanding confidential service.

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:

The post-holder will:

Apply practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
I have read, understand and agree to the above job description. I understand that this job description can be amended as I progress in my role.

• To deal with all non-NHS requests including insurance and solicitors queries, in line with agreed policies and best practice
• To deal with Subject Access Requests adhering to the practice policies and protocols
• To action/assign any unassigned tasks as appropriate
• To attend meetings and take minutes when required
• To be flexible to cover holidays and sickness to maintain the access required. This may involve changing working day start and finish times and/or working overtime.
• Dealing with the Electronic Document Interchange “Links”
• To cover vaccinations clinics to input data in the system
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.