SKILLS:

· Excellent telephone manner
· Excellent communication skills (written and verbal)
· Excellent IT skills
· Audio typing skills/Medical Secretary experience
· Understand medical terminology
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

1. Accurately transcribing from Bighand digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
2. Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
3. Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.
4. Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
5. Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.