We are seeking a proactive and organised Medical Secretary to provide high-quality administrative support to our clinical team. This is a fixed-term position until December 2025, with full-time or part-time options available. Candidates must have working knowledge of the NHS e-Referral Service (e-RS). Key Responsibilities: Type patient letters, discharge summaries, and general correspondence as dictated by the clinical team.
Manage the diary of named consultant(s), including appointments and meeting coordination. Open and prioritise all incoming mail and take appropriate action. Respond efficiently to telephone calls and emails from patients, carers, and healthcare professionals, referring to relevant departments or agencies when necessary. Ensure all investigation results are available to clinical staff, signed, acted upon, and filed correctly.
Maintain and organise medical case notes appropriately. Acquire and apply necessary medical terminology. Manage the consultants waiting list and provide guidance to patients on the admission process. Liaise with the Access Department and outpatient team as needed to coordinate patient admissions and appointments.
Action fast-track referrals promptly to ensure timely appointments. Keep relevant departments informed of consultant and team members annual or study leave. Support colleagues by offering guidance, advice, and assisting with the training of new staff. Adhere to confidentiality and data protection policies regarding all patient information.
Essential: Knowledge and experience using the NHS e-Referral Service (e-RS) system is required

Please refer the Job description for details