DESCRIPTION

Priory Hospital Woking is looking to recruit a Medical Secretary to join the team. This is a part time 30 hours role.
Priory Hospital Woking provides leading inpatient and outpatient care for mental health and addiction. We treat a range of conditions, including addiction, depression and offer private autism assessments and support for adults. Specialist eating disorder treatment is also available nearby at Life Works.

WHAT YOU’LL BE DOING

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you’re assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
• To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
• Provide exceptional customer service to our patients, ensuring a positive customer experience.
• You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.

You can find additional information in the attached job description.

WHAT YOU’LL BRING TO THE ROLE

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate possesses excellent computer and Microsoft Office skills and is proficient in audio-typing. An understanding of medical terminology is essential, along with a passion for delivering a high-quality service to the hospital. Strong organisational skills and the ability to prioritise workload are key, as is a keen eye for detail and a commitment to accuracy. The candidate must be a team player who values confidentiality and demonstrates a high level of integrity. Experience in administrative, customer service, clinical, or similar roles is important, particularly within a team environment where shared responsibilities ensure smooth departmental operations. While much of the work follows established procedures, the role also requires adaptability and problem-solving, especially when interacting with patients and their families. Overall, the candidate should be dedicated to making a real and lasting difference for everyone they support.
For more information about the role, you can email MeganFlaherty@priorygroup.com

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Supplemented meals
• 25 days annual leave plus bank holidays
• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuse