JOIN US AND YOU WILL:

• Grow your career in a supportive, nurturing environment
• Have access to flexible working practices
• Enjoy working as part of our close-knit, supportive team
• Play a critical role in our mission to deliver excellent customer service

YOUR SKILLS AND EXPERIENCE

• To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
• You will have strong communication, multi-tasking and interpersonal skills and should be comfortable working in a team of doctors, nurses, psychologist, administrators, and non-clinical staff.
• Computer literacy including the Microsoft Office Suite
• Experience either in a medical administration setting or a reception role will be ideal.
• Experience with Patient Management Systems, ideally Bluechip, is highly desired, though not essential.
• Blue Chip and Medical Director
• Understanding of Medicare Benefits Schedule (MBS) not essential.
  Remuneration: On offer is a base hourly rate ranging from: $33.92 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (Grade 1, Year 1).

ABOUT US

Ramsay Clinic Northside is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

REQUIREMENTS

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

ABOUT THE ROLE

As our Medical Secretary for the consulting suites, you are responsible for providing administrative support and assistance to patients and their families upon their arrival to the clinic. The role will support our Consulting Suites, full-time.

KEY RESPONSIBILITIES

• Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
• Handling patient appointments, maintaining accurate records, and processing accounts. You’ll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
• Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the suites.