Medical Secretary at ReCognition Health
Bristol BS32 4SY, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Jun, 25

Salary

30000.0

Posted On

14 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Communication Skills

Industry

Hospital/Health Care

Description

Re:Cognition Health is a pioneering brain and mind clinic that specialises in the treatment and care of people showing symptoms of cognitive impairment. Utilising the latest progressive medical research and evidence-based treatments, we are passionate about transforming and optimising cognitive performance through education, clinical excellence and by providing access to emerging treatments.
The Re:Cognition Health Clinics in London, Winchester, Surrey, Birmingham, Guildford, Plymouth, Bristol and Washington DC are also major centre’s for international trials of disease-modifying and new symptomatic drugs for Alzheimer’s disease and other neurological conditions in adults and children. Our multi-disciplinary team work collaboratively to provide a full service, patient-centred approach using the latest progressive medical research and evidence-based treatments.
We value people who share the same passion for research, dedication to their area of expertise, are hardworking and want to be part of our growth and success.

We are seeking enthusiastic and proactive individuals who enjoy patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of a quality service. You will work collaboratively to provide reception and administrative services to the department and more widely as needed. The Medical Secretary role is to support the smooth and efficient running of the Private Practice at our Bristol clinic, ensuring that presentation of the facility is of the highest standard at all times, patients are welcomed and looked after and that all administrative duties are performed in a timely way and accurately.

  • To meet and greet patients/carers providing a welcoming environment and highly positive first impression of the practice.
  • Liaison with consultants and clinicians to develop service culture and clinician satisfaction
  • Ensure the smooth running of the reception area and consulting rooms
  • Confidently manage busy patient areas
  • Discussing services and products with patients and consultants
  • Booking in patients for London based site as well as satellite sites
  • Typing and formatting medical letters
  • Completing referrals and diagnostic referrals
  • Liaison with patients to develop service culture and patient satisfaction
  • Managing clinic diaries and ensuring that appointments run to time liaising with consultants,patients and support team
  • Creating invoices and collecting payments on the day of the patient’s appointment
  • Liaising with insurance companies and following up outstanding accounts
  • Working as part of a rota system to cover extended clinic hours
  • Credit control for self-pay patients and attending weekly debtors meeting
Responsibilities
  • To meet and greet patients/carers providing a welcoming environment and highly positive first impression of the practice.
  • Liaison with consultants and clinicians to develop service culture and clinician satisfaction
  • Ensure the smooth running of the reception area and consulting rooms
  • Confidently manage busy patient areas
  • Discussing services and products with patients and consultants
  • Booking in patients for London based site as well as satellite sites
  • Typing and formatting medical letters
  • Completing referrals and diagnostic referrals
  • Liaison with patients to develop service culture and patient satisfaction
  • Managing clinic diaries and ensuring that appointments run to time liaising with consultants,patients and support team
  • Creating invoices and collecting payments on the day of the patient’s appointment
  • Liaising with insurance companies and following up outstanding accounts
  • Working as part of a rota system to cover extended clinic hours
  • Credit control for self-pay patients and attending weekly debtors meetin
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