Overview:
OHC is currently hiring a Medical Services Coordinator / Medical Assistant to work with our Radiation Oncology team at our Kenwood location. As a Medical Services Coordinator, you will professional greet and welcome our patients, register and schedule appointments for our patients undergoing radiation treatments, room patients, take vital signs and record them in our EHR system, and other miscellaneous duties to help support our clinic. OHC has been fighting cancer on the front lines for more than 40 years. We are now one of the nation’s largest independent oncology practices, as well as the region’s premier source of treatment for nearly every form of adult cancer and complex blood disorder. At its heart, our approach to cancer care is simple – to surround our patients with everything they need so they can focus on what matters most: beating cancer!

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.
• Certificate of graduation from an accredited program for Medical Assistants preferred. This is an entry-level position with experience as a medical assistant or nursing assistant preferred.
• Current Basic Cardiac Life Support (BCLS) certification preferred.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Consistently Demonstrates Adaptability: Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
• Consistently Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates patient demographic and insurance information in the system. Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, route questions to appropriate personnel, and takes accurate and thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
• Checks patients out after examination. Schedules returning patient appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes notes in patient chart.
• Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains supply of necessary forms and appropriate office supplies required for daily activities.
• Escorts patients to and from exam rooms, physician offices, and treatment rooms as appropriate.
• Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes.
• Obtains all necessary patient records as required by physician prior to treatment or procedures.
• Prepares and stocks exam/treatment rooms and orders supplies as needed.
• Assists physicians with exams and procedures as directed.
• Administers subcutaneous and intramuscular injections, subject to physician direction and to all applicable state or local regulations
• Maintains all exam/treatment room disinfection protocols.
• Answers patient telephone calls for referral to physician or nurse/pharmacist.
• Phones in prescriptions and makes other patient calls as directed by physicians and RN.
• Informs physician of patient reschedules and no shows.
• Performs other administrative duties, i.e., typing, filing faxing, chart preparation, reception, etc., as requested by supervisor or physician.
  Qualifications: