POSITION SUMMARY

• The Medical Specialist Coordinator is an entry level leadership role, responsible for the facilitation of work-flow while acting as the liaison between the front and back office staff and other clinical and non-clinical staff. Provides mentoring and guidance to front office staff. The Medical Specialist Coordinator will have meet all the expectations outlined in the roles for Front Office Assistant, Senior Front Office Assistant, Associate Medical Assistant, Medical Assistant and Senior Medical Assistant. The Medical Specialist Coordinator will have maintained the highest level of professionalism and performance by receiving exceeds or greater on annual performance appraisals and remaining free of any active formal disciplinary process.
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ESSENTIAL SKILLS AND EXPERIENCE

• High school diploma or GED from an accredited institution
• Current CPR certification
• Three or more years of front desk experience or demonstrated competency with the skills and abilities of this level
• Minimum one year of supervisory or leadership experience in a medical office team and/or approved development plan
• Demonstrated ability in implementing the principles and practices of supervision
• Graduation from an approved medical assistant training program with three or more years experience
• Obtained Certification
• Ability to multi-task and work effectively in a high-stress and fast-moving environment
• Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• Proficient mathematical skills for use in a healthcare setting
• Ability to problem solve in situations both independently or with support from team and/or leadership
• Advanced computer efficiency to include Windows, MS Office and Patient Management System (electronic medical record)
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid drivers license and must be in compliance with Arizona vehicle insurance requirements.
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NONESSENTIAL SKILLS AND EXPERIENCE

• Ability to communicate in more than one language
• The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.
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