Medical Staff Credentialing Officer at St John of God Health Care

Midland, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

90256.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Credentialing, Governance, AHPRA Compliance, Secretariat Support, Stakeholder Management, Medicare Provider Registration, Audit Readiness, Administrative Support, Problem Solving, Attention To Detail, Interpersonal Communication, eCredential System

Industry

Hospitals and Health Care

Description

Your role at St John of God Midland Hospital We are seeking a proactive and highly detail-orientated individual with strong proficiency in credentialing and governance to deliver high-quality administrative support to the Medical Services Team. In this critical role, you will take ownership of all credentialing requirements and associated information, ensuring full compliance, accuracy, and adherence to regulatory standards.You will work closely with Senior Medical Staff and key stakeholders, maintaining clear and professional communication to support seamless and efficient credentialing processes. The Position: Lead the accurate management and governance of all medical staff credentialing through the eCredential system, ensuring complete, compliant, and audit-ready records at all times Ensure rigorous oversight of onboarding and credentialing processes, including AHPRA compliance and pre-employment checks, with a strong focus on accuracy and regulatory adherence Provide high-quality governance and secretariat support to the Scope of Practice Committee, ensuring precise documentation, thorough minute-taking, and effective tracking of actions Oversee and ensure timely, compliant registration of Medicare provider numbers and health fund billing, proactively resolving issues and escalating non-compliance risks Maintain strong governance through proactive liaison with internal and external stakeholders, ensuring credentialing consistency across sites while delivering work to an exceptionally high standard The ideal candidate will bring proven experience supporting senior medical staff within a healthcare environment, along with a strong commitment to governance and compliance. They will consistently deliver work of an exceptionally high standard and demonstrate the flexibility required to respond effectively to changing priorities. This role requires excellent interpersonal and communication skills, with the ability to engage professionally with executives, managers, caregivers, and external stakeholders. A high level of accuracy, professionalism, and attention to detail is essential in all interactions and outputs. Success in this position depends on the ability to thrive in a high-expectation environment. The successful candidate will be highly organised, capable of managing competing priorities, and confident in problem-solving and escalation when required. They will demonstrate resilience, adaptability to feedback, and a clear commitment to producing precise, high-quality work both independently and as part of a team. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $88,501 to $90,256 per annum plus 12% superannuation Permanent full-time role, working 38 hours per week A welcoming and supportive culture Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities Access to a range of Lifestyle, Health & Wellbeing rewards and discounts Access to fitness and wellbeing benefits through Fitness Passport For enquiries contact Jackie Vann, Manager Medical Services on (08) 9462 5971 Position may be filled before closing date if a suitable candidate is identified Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

Lead the management and governance of medical staff credentialing using the eCredential system to ensure audit-ready records. Provide secretariat support to the Scope of Practice Committee and oversee Medicare provider number registrations.