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Medical Support Assistant - Federal Contract Position at Vision Quest Solutions Inc

Bethesda, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Patient scheduling, Medical terminology, Patient registration, Electronic health records, Microsoft Office, Communication, Administrative support, Data entry, Patient flow management

Industry

Security and Investigations

Description

Description We are seeking dependable and customer-focused Medical Support Assistants (MSAs) to support a federal government healthcare contract in the Bethesda, MD area. This role is essential to maintaining efficient patient flow and delivering high-quality administrative support within a clinical environment. Key Responsibilities Provide front-line customer service to patients, visitors, and clinical staff Schedule, confirm, and manage patient appointments in electronic systems Perform patient registration, admissions, and check-in/check-out Maintain accurate and timely patient records Answer and direct phone calls in a high-volume setting Coordinate patient transportation, travel, and related documentation Monitor patient flow and communicate delays professionally Support clinical staff with administrative and operational tasks Ensure compliance with confidentiality and privacy regulations Why Join Us Opportunity to support a federal healthcare program Competitive pay Experience in a structured, high-standard clinical environment Requirements Minimum Qualifications At least 1 year of experience in a healthcare setting (required) Experience working directly with patients (front desk, clinic, hospital, etc.) Basic knowledge of medical terminology Strong communication and customer service skills Proficiency with computers and Microsoft Office (Word, Excel) High School Diploma or GED required Requirements Ability to obtain and maintain a government security clearance Must pass background check and drug screening Must meet required medical and vaccination guidelines Ability to work flexible schedules, including nights, weekends, and holidays Professional demeanor in fast-paced, patient-facing environments

Responsibilities

The Medical Support Assistant provides front-line customer service, manages patient appointments, and performs registration tasks in a clinical setting. They also coordinate patient documentation and support clinical staff with various administrative and operational duties.