Medical Technical Support at Fortive

Göteborgs Stad, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Physics, Biomedical Engineering, Biomedical Testing, Medical Devices, X-ray Labs, Technical Documentation, ISO Standards, Calibration, Metrology, Problem Solving, Analytical Skills, Communication Skills, Microsoft Office, CRM Systems, Debugging, Testing

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Diagnose, troubleshoot, and resolve hardware and software issues related to radiation & medical device testers in Fluke labs. Execute hands-on testing, debugging, and evaluation of medical device testers together with infusion pumps, ventilators, defibrillators, electrical surgery units, etc.. Execute hands-on testing, debugging, and evaluation of radiation device testers together with traditional X-ray machines, mammography, C-arms and other radiation sources. Maintain lab equipment, perform regular calibrations, and ensure compliance with safety and regulatory standards. Provide medical & biomedical/technical Support via tickets, emails, and phone. Support service & calibration, production teams, customer service, and quality engineers with complicated cases. Collaborate with R&D teams during early-stage development for HW/SW testing. Provide feedback to Product Management on device performance and usability. Document testing, debugging, and testing results accurately (DMVM sheets, procedural documents, reports). Support with training to channel partners and customers on device usage and best practices. Handle customer complaints related to device performance, collaborating with quality teams. Support hospital-based testing scenarios and field evaluations as required. University degree within Medical physics or Biomedical engineering. A few years of Biomedical testing experience in a hospital, or medical physics experience. Proficiency with medical devices, X-ray labs, and general hospital devices Proficiency in reading, interpreting, and applying service manuals and technical documentation for medical devices Proficiency with computers, operating systems, software, and hardware troubleshooting Basic knowledge in ISO standards and compliance (ANSI/AAMI ES-1, IEC62353, IEC60601-1, AS/NZS 3551, IEC 60846-1, IEC 61326-1, ISO 4037-1:2019) Experience within product testing, calibration, or metrology within healthcare and radiation testing Ability to read and interpret technical manuals, schematics, and technical documents Familiarity with CRM or ticketing systems Strong problem solving, analytical, oral, and written communication skills Must be fluent in English; Spanish proficiency is a plus Good knowledge in Microsoft Office Ability to work independently while collaborating with peers and other professionals A good and flexible team player

Responsibilities

Diagnose and resolve hardware and software issues related to medical device testers and radiation devices. Collaborate with various teams to provide technical support and ensure compliance with safety and regulatory standards.