At Medtronic, you can launch a career for life and advocate for a fair and innovative healthcare system that is accessible to everyone. You will work purposefully to break down barriers that hinder innovation in a more connected and inclusive world.

A Day in the Life

Shaping the future of medical technology together.

At Medtronic, we are committed to improving the lives of patients worldwide. As a global leader in medical technology, we develop innovative solutions for complex medical challenges.

To strengthen our Technical Service Team, we are looking for a dedicated Field Service Engineer (m/f/d) for Cranial & Spinal Technologies (CST).

In this responsible position, you will ensure that our state-of-the-art systems are always reliably and safely operational at our customers' sites, thus making a direct contribution to patient care.

This position is based in the Berlin, Magdeburg, Braunschweig, or Hanover region. You will primarily work in this region and collaborate closely with our customers on-site . Occasional international travel may also be required to participate in continuing education and training, which will help you further develop your skills and stay up-to-date with the latest technologies.

Please note that there is a facility-specific vaccination requirement for this position. Therefore, full measles vaccination is a prerequisite for this role.Responsibilities include the following:

• Installation, commissioning, maintenance and repair of medical technology systems at customer sites
• Technical service for innovative systems in the field of neurosurgery and spinal surgery, in particular:
• o   O-Arm™ Imaging System
• o   StealthStation™ Navigation System
• o   StealthAxis™ Robotic Guidance Platform
• Performing safety-related and preventive maintenance in accordance with manufacturer specifications
• Error analysis and troubleshooting of complex hardware and software systems
• Technical support for customers and users
• Documentation of service operations in the relevant systems
• Close collaboration with international support, product and engineering teams
• Support with product launches and technical upgrades

Required knowledge and experience:

• Successfully completed vocational training or studies in the field of: Medical technology; Electrical engineering; Mechatronics; Biomedical engineering or comparable technical qualification
• Experience in technical field service, ideally in the field of medical technology
• Good knowledge of electronics, IT networks and fault diagnosis
• Strong customer focus as well as independent and structured work style
• Residence in the Berlin, Magdeburg, Braunschweig or Hannover region, or willingness to work in this region.
• Willingness to travel regularly within the assigned service area
• Flexibility in supporting customer locations in Germany
• Willingness to travel within the assigned service area
• Excellent German skills and good English skills
• Valid Class B driving licence