About Us:
How many companies can say they’ve been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Toronto.
What’s the role?
As a Medical Technology - Student Coop, you get to work with an astonishing team that plays a vital role in Carl Zeiss Limited. Show case your skills and experience with process enhancement .
Sound Interesting?

Here’s what you’ll do:

• As a Co-op Student in the Medical Technology department will have the opportunity to contribute to cutting-edge projects and support teams that are shaping the future of healthcare. This 12 month role is ideal for students passionate about technology, healthcare, and customer-centric solutions. It will include rotation with the following key departments at Zeiss
• Customer Repair Centre
• First level customer support line
• Digital Support Team
• Field Service
• Business Operations
• Clinical Applications Specialist team (customer training)
• Assist the Technical Support team in troubleshooting and resolving customer issues related to ZEISS medical devices and software solutions.
• Support the preparation and maintenance of technical documentation, including user manuals, FAQs, and troubleshooting guides.
• Collaborate with cross-functional teams to analyze and address recurring technical challenges.
• Participate in testing and validation of new software updates or hardware configurations.
• Abide by provincial and federal employment laws.
• Work closely with the Digital Sales Support team to enhance customer engagement through digital platforms.
• Assist in managing and updating digital tools, such as CRM systems, e-commerce platforms, and sales enablement software.
• Support the creation of digital marketing materials, presentations, and product demonstrations.
• Analyze customer data to identify trends and provide insights to the sales team for targeted outreach.
• Participate in team meetings, brainstorming sessions, and project planning activities.
• Provide administrative support for ongoing projects, including data entry, reporting, and documentation.
• Act as a liaison between internal teams and external customers to ensure seamless communication and support.

Do you qualify?

• Currently enrolled in a post-secondary program in Biomedical Engineering, Health Sciences, Business, Computer Science, or a related field.
• Strong interest in medical technology and healthcare innovation.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM tools is an asset.
• Basic understanding of digital platforms and tools (e.g., Salesforce, CRM or similar).
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment.
• Previous experience in technical support, sales, or customer service is an asset.
• Familiarity with medical devices or healthcare systems is an asset.

Working Conditions and Special Demands:

• Must have a valid driver’s license and good driving record.
• At times the company may move employees to different locations as requirements change.

Zeiss is an Equal Opportunity Employer
Your ZEISS Recruiting Team:
Jo Anne Mittelman
Accommodation
ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs

• As a Co-op Student in the Medical Technology department will have the opportunity to contribute to cutting-edge projects and support teams that are shaping the future of healthcare. This 12 month role is ideal for students passionate about technology, healthcare, and customer-centric solutions. It will include rotation with the following key departments at Zeiss
• Customer Repair Centre
• First level customer support line
• Digital Support Team
• Field Service
• Business Operations
• Clinical Applications Specialist team (customer training)
• Assist the Technical Support team in troubleshooting and resolving customer issues related to ZEISS medical devices and software solutions.
• Support the preparation and maintenance of technical documentation, including user manuals, FAQs, and troubleshooting guides.
• Collaborate with cross-functional teams to analyze and address recurring technical challenges.
• Participate in testing and validation of new software updates or hardware configurations.
• Abide by provincial and federal employment laws.
• Work closely with the Digital Sales Support team to enhance customer engagement through digital platforms.
• Assist in managing and updating digital tools, such as CRM systems, e-commerce platforms, and sales enablement software.
• Support the creation of digital marketing materials, presentations, and product demonstrations.
• Analyze customer data to identify trends and provide insights to the sales team for targeted outreach.
• Participate in team meetings, brainstorming sessions, and project planning activities.
• Provide administrative support for ongoing projects, including data entry, reporting, and documentation.
• Act as a liaison between internal teams and external customers to ensure seamless communication and support