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Medical Virtual Assistant at Manatal

, , -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership Experience, English Communication Skills, IT Skills, Customer Service, Attention To Detail, Medicare Knowledge

Industry

Software Development

Description

Roles and Responsibilities Managing the KPI Updating client details Uploading referral PDFs to client profiles in our PMS Entering client data received via email, chat, or phone into PMS Communicating with patients via email, call and live chats to obtain any missing relevant information, answer their query and relay the information from the psychologist Completing daily operational checklists Ensuring upcoming appointments are booked, rescheduled and cancelled correctly. Communicate with our psychologists in a timely manner A Successful Candidate Must Have Proven leadership experience Excellent English communication skills Speedy IT/computer skills Great customer service personality The ability to learn and understand Medicare requirements Attention to detail ShoreXtra Perks Bronze referral bonus Fixed Schedule (Mon-Fri, 6:00am-3:00pm, 7:00am-4:00pm) HMO upon hire 15 leave credits annually Free barista-style coffee Free parking and shuttle services Unlimited growth potential Fun and family-oriented working environment

Responsibilities

The Medical Virtual Assistant will manage client details, update profiles, and communicate with patients to gather information. They will also ensure appointments are handled correctly and maintain operational checklists.